Shipping policy

Processing time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Domestic shipping (usa)
Standard shipping: 3–7 business days
Express shipping: 1–3 business days (where available)
International shipping

We ship internationally. Delivery times vary by destination and are typically 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Delays

Lunavero is not responsible for delays caused by couriers, customs clearance, or circumstances beyond our control. If your order is significantly delayed, please contact us at kingmannar5@icloud.com.

Lost or damaged packages

If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date so we can assist you.